2025 NAG/ZWNF Reduce Drama and Elevate Outcomes
2025 ZWNF/NAG Conference Save the Date:
October 19-22 2025 --- Oklahoma City, OK
How often do you encounter obstacles communicating with other teams regarding diets and food items? We plan to offer a workshop that will help build the tools needed to improve communication and working relationships with partners in your organization
Strong partnerships, navigating a difficult conversation well, and being in a productive workflow can feel the best. A deeper understanding of conflict, what elevates emotions, and the roots of communication struggles can open a person up to new perspectives.
Sometimes very small tweaks in your own behavior can make immediate and substantial positive changes to the outcomes of difficult conversations and working relationships and can greatly improve the work experience for everyone involved.
This ½ day workshop will combine concepts, discussion, and activities to provide actionable tips and tools in the following areas:
Drama-Drama:
- Dive deeper into the roots of drama and conflict which cause challenges for zoo nutritionists and those managing food operations.
- Understand how your perspective on conflict shapes your approach and openness to conversations.
- Discover when a “NO” is actually a better answer than “YES” and how it can be an invitation to start a more productive conversation.
Creating Positive Partnerships:
- Learn top techniques to implement immediately for positive partner engagement and productive conversations.
- Help yourself and others be successful by understanding their needs/perspectives.
- Participate in activities in active listening, language selection, curious questions and lowering one’s defensiveness.
Intentional Facilitation:
- Cover practical tips for facilitating group discussions with empathy, getting comfortable with uncomfortable situations, gracefully parachuting out of a meeting when needed.
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- Gather techniques and tools to customize and bring home for future application.
Program Momentum:
- Learn techniques to advance a program forward with clarity in communication, strategic partnerships, and productive negotiations.
- Understand how to develop a nimble and change-ready resilient team.
This workshop will offer valuable insights and practical tools to transform your communication skills and foster stronger working partnerships, ultimately leading to enhanced collaboration and improved outcomes within your organization. Don't miss the opportunity to elevate your work experience and navigate difficult conversations with confidence and ease.
More info https://nagonline.net/
